Each of our licenses/products is purchased and resold by us from authorized organizations and various vendors.

1. License Warranty Policy:

• (1.1) Each license has a separate warranty period.
• (1.2) If any license is found to be in trouble during the warranty period, we will check the license.
• (1.3) If there is a problem with the license during the warranty period, we will replace it.
• (1.4) If there is a problem with the license activation due to the buyer’s device, the warranty will not be valid.

2. Other Service Warranty Policy:

• (2.1) Warranty period is specified separately for each service.
• (2.2) If there is any problem with the service during the warranty period, it will be solved. Adverse circumstances may lead to time delays.
• (2.3) The warranty shall not be valid outside the warranty period or in case of defects caused by the buyer’s device.

3. Process of providing warranty support:

• (3.1) Support will be provided (remotely) if the customer encounters problems during the warranty period, i.e. it is mandatory to be on the customer’s device (TeamViewer) or (Anydesk).
• (3.2) Each product is requested to be ordered in detail.
• (3.3) Any comments without product details will not be accepted.

4. Payment Policy:

• (4.1) No separate charges shall be applicable for payment by any payment method.

Your Digimate Authority reserves the right to change any information / conditions at any time.

You are going to order by accepting the said conditions, no comments will be accepted without the conditions.